LG Home Furnishings Return Policy

To be eligible for a return, refund or exchange, merchandise must be unused, undamaged, in its original packaging, and accompanied by the original bill of sale. If you’re not satisfied that the items meet your needs, we will accept the return of most regularly stocked items within 90 days of purchase. All refunds will be issued to the original method of payment.

In-Store Purchases: Returns Policy

LG Home Furnishings will accept the return of most unused, regularly stocked merchandise for refund or exchange within 90 days of purchase provided it is unused, undamaged, in its original packaging and accompanied by the original bill of sale. All refunds shall be made to the original method of payment.

• All merchandise is subject to the manufacturer’s warranty and will be repaired or replaced as per the manufacturer’s direction.
• Items that are opened, or not in resalable condition may not be eligible for a refund or exchange.
• If you do not have a receipt, any refund or exchange will be handled at the discretion of store management and may be refused or issued at the lowest selling price as a Gift Card or store credit.
• Photo ID may be required.
• Gift Card Sales are final. You may not return, cancel, or redeem for cash any Gift Card after it is purchased, unless otherwise stated by law. Stolen, lost, or damaged cards cannot be replaced.
• Items may be subject to a restocking fee.

Online Purchases: Returns Policy

Most unused, regularly stocked merchandise purchased online can be returned for refund within 90 days of when you receive your order. All refunds shall be made to the original method of payment.

• Items that are damaged during shipping, defective, or missing need to be reported within 3 days of delivery.
• Items must be complete in the clean, original packaging.
• All merchandise is subject to the manufacturer’s warranty and may be repaired or replaced as per the manufacturer’s directions.
• Items may be subject to a restocking fee.
• Online Clearance items are considered ‘final sale’ and are not returnable.